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Guest Services

We offer a range of guest services to assist customers in making their visit to the mall an easy and pleasant one. Accessibility to the mall by the main roadside entrance next to Brydens House of Wine & Spirits is safe and secure. Parking is available to the front and rear of the building. You can find a variety of amenities through the mall, for example restrooms, parking, mall security etc. We also house a supermarket, pharmacy, post office, and bank to help meet your needs.

Accessibility

Entrances & Exits

Entry to, and exit from the mall are by the main roadside entrance next to Brydens House of Wine & Spirits, the staircase and escalator next to the supermarket entrance, the staircase next to KFC (closest to the main highway) and the fire escape at the other end of the Mall, next to A La Mode. For disabled access please ask security for assistance.

Parking

Parking is available to the front and rear of the building. Service and delivery vehicles off loading areas are to the rear of the building.

Amenities

Information Desk

Entry to, and exit from the mall are by the main roadside entrance next to Brydens House of Wine & Spirits, the staircase and escalator next to the supermarket entrance, the staircase next to KFC (closest to the main highway) and the fire escape at the other end of the Mall, next to A La Mode. For disabled access please ask security for assistance.

Parking

Parking is available to the front and rear of the building. Service and delivery vehicles off loading areas are to the rear of the building.‍

Pay Phones

Pay phones are located on the ground floor of the building next to the escalator and at the entrance of The Boulevard.

Security

Security assistance is available at all times whilst the building is open to the public. Security assistance for wheel chair access is also available. The mall is also equipped with 24 hour building surveillance.

Washrooms

There are washrooms located on each floor of the building. Women's washrooms are located on The Strip, to the rear of The Boulevard as well as Island Gallery Shoppes Level. Men’s washrooms are located on The Strip, and to the rear of Island Gallery Shoppes Level

Post Office

Postal Service – Mailing of letters and parcels, private letter boxes, sale of stamps, encashment of money orders and express mail service (EMS).

Pharmacy

The Massy Stores Pharmacy is located on the ground floor of the mall. The pharmacy offers full fledged pharmacy services, as well as top quality health, beauty care and lifestyle products. The pharmacy features a private consultation area where customers can consult with pharmacists on matters relating to their medication among other related issues. It also includes a touch screen health unit displaying health information as well as a section featuring diabetic products.

Supermarket

Providing superior grocery shopping, pharmacy, fresh produce, bakery and deli services in a very comfortable shopping environment.

Bank

22 June 2004

The former Penny Bank received formal certification of change of name. Henceforth, the St. Lucia Cooperative Bank, now 67 years of age, would be known as the 1st National Bank St. Lucia Limited. As they face the future, the directors continue to reiterate that one of their highest priorities is customer service.

From the old Penny Bank that opened its doors in January 1938 in Mongiraud Street in Carasco’s backstore, to the new attractive edifice of the 1st National Bank St. Lucia Limited on Bridge Street, we’re still here for our St. Lucian family. Indeed, “an enduring and important St. Lucian institution.”

From the Penny bank of 1938, to 1st National Bank St. Lucia Limited – we’re HERE FOR YOU!

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